Lucky11, one of the companies is legally licensed in Costa Rica and is recognized as the most reliable, most qualified, and most prestigious bookmaker. Lucky11’s objective is to create a high-quality entertainment playground and to be the most diversified playground in the online gaming market. We aim to bring players reasonable and interesting choices as well as the most enthusiastic, convenient, and quickest customer service. The online gaming market is increasingly vibrant and strong. Apart from the diversity of games, network security is most players' concern. Being a part of Vegas11, the players might get rid of these concerns since we establish one Network Security Centre to guarantee their network security. Moreover, Lucky11 is acknowledged and issued the most secure website certificate by GEO TRUST, all players' information will be encoded to ensure their privacy entirely. 

Honesty Honesty is the first and the most important element to state Lucky11 reputation. As a professionally international online game bookmaker, we are committed to providing our players with the safest, the most honest, and the most equal services. 

Diversity of Games In addition to a wide variety of sports games, we supply computer games, virtual games, and Poker. A range of interesting online games is selected carefully to bring pleasure to our players. The players are served by our young, dedicated 24/7 customer service team and we make a big commitment to game results' truthfulness which is not regulated by computers. 

Promotions Once playing with Lucky11, players have the opportunity to enjoy unexpected promotions every day, even though they are new players or loyal members so that each player could win a great victory. 

Customer Service In the online gaming market with severe competition, Lucky11 is always the only choice of many players. Besides brand-new and interesting entertainment products, we also bring the most professional, the most dedicated, the most convenient, and the quickest services for our players. The 24/7 customer service team is trained strictly with professionalism, friendliness, and devotion to bring our customers to comfort like home entertainment. Multi-channel interaction: our customer service always gets ready to support players in time via a variety of communications Our attractive promotion always brings our players surprise and unexpectedness. 

Players' Responsibility Lucky11 actively promotes gaming under tight control. Thus, players are required to comply with our basic rules as the following: Players under the age of 18 are prohibited to join online gaming. They are required to be 18 years old enough to participate in any gambling. Players should gamble within the available budget under tight control. 

Account and Security All bank transactions and online payments of our players which are processed by International Financial Organizations are always safe and secure (Data Encryption Standard SSL 128 bit) Each player is provided with only one (1) ID and password which are encoded by the most advanced encryption method, to be sure, all players' funds are safe and secure. Our company ensures to bring the players the most honest and safest services through our 24/7 customer services support. Players are always safe to sign in and play in our system. We are committed not to disclosing players' information to third parties (including the government).