Lucky11 , one of the companies is legally licensed in Costa Rica and is recognized as the most reliable, the most qualified and the most prestigious bookmaker. Lucky11’s objective is to create a high-quality entertainment playground and to be the most diversified playground in the online gaming market. We aim to bring players reasonable and interesting choices as well as the most enthusiastic, the most convenient and the quickest customer services. The online gaming market is increasingly vibrant and strong. Apart from diversity of games, network security is the most players' concern. Being a part of Vegas11, the players might get rid of these concerns since we establish one Network Security Centre to guarantee their network security absolutely. Moreover, Lucky11 is acknowledged and issued the most secure website certificate by GEO TRUST, all players' information will be encoded to ensure their privacy entirely.
Honesty Honesty is the first and the most important element to state Lucky11 reputation. As a professionally international online game bookmaker, we are committed to provide our players with the safest, the most honest and the most equal services.
Diversity of Games In addition to a wide variety of sport games, we supply of computer games, virtual games and Poker. A range of interesting online games are selected carefully to bring pleasure for our players. The players are served by our young, dedicated 24/7 customer service team and we make a big commitment of game result's truthfulness which is not regulated by computers.
Promotions Once playing with Lucky11, players have opportunity to enjoy unexpected promotion every day, even though they are new players or loyal members so that each player could win a great victory.
Customer Service Among online gaming market with severe competition, Lucky11 is always the only choice of many players. Besides brand-new and interesting entertainment products, we also bring the most professional, the most dedicated, the most convenient and the quickest services for our players. 24/7 customer service team are trained strictly with professionalism, friendliness and devotion to bring our customers comfort like home entertainment. Multi-channel interaction: our customer service always gets ready to support players in time via variety of communications Our attractive promotion always brings our players surprise and unexpectedness.
Players' Responsibility Lucky11 actively promotes gaming under tight control. Thus, players are required to be in compliance with our basic rules as the following: Players under the age of 18 are prohibited to join in online gaming. They are required to be 18 years old enough to participate in any gambling. Players should gamble within available budget under tight control.
Account and Security All bank transactions and online payment of our players which are processed by International Financial Organizations are always safe and secure (Data Encryption Standard SSL 128 bit) Each player is provided with only one (1) ID and password which are encoded by the most advanced encryption method, to be sure, all players' funds are safe and secure. Our company ensure to bring the players the most honest and the safest services by our 24/7 customer services' support. Players are always safe to sign in and play in our system. We are committed not to disclose players' information to third-parties (including government).
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